Privacy Policy

Last updated October 5, 2026

This explains what the operator of Light Crew Manager ("we", "us") collects when you use Light Crew Manager, why, and who else sees it. Short version: we keep what you enter so the app works, we don't sell it, and we don't run advertising or analytics on it.

What we collect

• Your account: your email address and a password (stored only as a one-way scrambled hash, so nobody can read it), your company name, and the business details you choose to add: address, phone, email, timezone, and payment instructions.
• Your customers' information: whatever you type or import about your clients and jobs: names, phone numbers, emails, street addresses, notes (such as gate codes), prices, payments, costs, and estimated hours. To place addresses on a map we also store the coordinates we look up for them.
• Technical data: standard server logs (such as IP address and time of requests) kept by our hosting provider, and your IP address is used briefly to limit repeated login attempts.

Cookies

We set one login cookie so you stay signed in, and a "remember me" cookie that lasts up to 30 days. They are essential to the service. We don't use advertising or analytics cookies.

How we use it

Only to run the service for you: showing your records, calculating balances and routes, sending password-reset emails, keeping the service secure, and answering your requests. We don't sell your data or your customers' data, and we don't use it for advertising.

Who else handles it

• Render hosts the app and its database (servers in the United States).
• OpenStreetMap (Nominatim) receives a client's address text when you save it or build a route, so it can return map coordinates. Nothing else about the client is sent.
• Resend delivers emails. It receives your email address and the message when you ask for a password reset.
• Google Fonts supplies the typefaces on our public home page. Your browser asks Google for them when that page loads, so Google sees your IP address and browser details. It is not used on the pages you use after signing in.

We may also disclose information if the law requires it, or to protect the service and its users.

Keeping it and deleting it

We keep your data while your account exists. In the app you can erase clients that have no jobs and jobs that have no payments or costs, and archive everything else (archived records are hidden but kept so your payment history stays intact). You can download everything you've entered (company details, clients, jobs, payments, costs, and routes) as a zip of spreadsheets, and permanently delete your account and all of its data yourself, from Settings under "Download everything, or delete your account". Deleting is immediate and can't be undone. Copies held in our hosting provider's backups, if any, are removed on their normal schedule. If you can't log in, or have another question about what we hold, contact us below and we will handle it as soon as we reasonably can.

Security

Connections use HTTPS, passwords are hashed, repeated failed logins are blocked, and each company's data is kept separate from other companies'. No system is perfectly secure, so please use a strong, unique password.

Your customers

If you are a customer of a lighting company that uses Light Crew Manager, that company decides what it records about you and is responsible for it. Contact them about your information. We only store it on their behalf.

Children

The service is a business tool and isn't meant for children. Don't create an account if you're under 18.

Changes

We may update this policy. The date above shows the latest version, and we'll tell you about significant changes in the app or by email.

Contact

Contact the person who gave you access to Light Crew Manager.